Privacy Policy

Personal details :-

1. Name, mobile number, e‑mail address, delivery address.
2. Age/date of birth, gender, city, occupation, approximate income.
3. Government or KYC IDs (such as Aadhaar / PAN / other IDs).
4. Bank / payment details when you place orders or make payments.

Device and usage data :-

1. IP address, browser type, device information, OS system and mobile devices details.
2. Pages and screens you visit, buttons/ads you click, time spent in the app.
3. Error logs and performance metrics.

Device and usage data :-

1. IP address, browser type, device information, OS system and mobile devices details.
2. Pages and screens you visit, buttons/ads you click, time spent in the app.
3. Error logs and performance metrics.

Public content :-

1. Reviews, ratings, photos, comments and other content that you post publicly on the Pansho platform.

Cookies and IDs :-

1. Browser cookies and mobile advertising identifiers (advertising IDs).
2. Used to remember your login, store your preferences, measure traffic and display relevant offers and advertisements.

How your information is used :-

1. To create and manage your Pansho account.
2. To process order, accept payments and deliver products/services.
3. To improve the performance, functionality, and security of the Pansho Platform and to identify, diagnose, and resolve technical issues.
4. To personalize product suggestions and content based on your preferences and activity on the Pansho platform.
5. To contact you via call, SMS, e‑mail or chat regarding  offers, updates, customers support and order status.
6. To show promotions/ads based on your usage patterns (where possible, using aggregated or pseudonymous data).
7. To detect and prevent fraud, maintain the  security of the Pansho platform and comply with applicable laws and regulations.
8. For analytics, research, reporting and internal audits (often using anonymized or aggregated data).

With whom information may be shared :-

1. Pansho group companies / affiliate entities.
2. Service providers including couriers/logistics partners, payment gateway providers, SMS/e‑mail providers, cloud hosting providers, marketing partners and analytics service providers.
3. Potential buyers, investors or successors in connection with a merger, acquisition restructuring, sale of assets or other business transactions.
4. Marketing and advertising partners to enable them to display or send your relevant offers promotions and advertisement subject applicable laws, contractual agreements and confidently obligations.
5. Law‑enforcement agencies, regulatory authorities courts or other authorized entities when required by applicable law or to protect rights, safety or property of Pansho, Its users or others.
6. Social media platforms if you log in or share content using your social accounts.
7. Any other third party, where you clearly consented or chosen to share your information.

Cookies and tracking :-

1. Pansho, may use cookies, pixels and similar technologies on the Pansho, website and app to.
2. Keeped you logged in to your Pansho account.
3. Remember your language preferences and other settings.
4. Analyze visits and usage patterns and trends.
5. Deliver more relevant advertisements and recommendations.
6. You can manage or block certain cookies in your browser or device settings however some features of the platform may not function  properly if cookies are disabled.

Security :-

1. Pansho, applies appropriate technical and organizational safeguards (such as encryption and access to protect your personal data).
2. However, no method of transmission over the internet is completely  risk‑free, so absolute security cannot be guaranteed.
3. You are responsible for keeping your password, OTPs and login details confidential.

Age restrictions :-

1. Pansho services are generally intended for users who are 18 years of age or older.
2. Users under 18 should use the services only under the supervision of a parent or legal guardian.
3. If Pansho becomes aware that a minor has created an account without proper parental or legal guardian consent, the account and data may be restricted or removed.

How long data is kept :-

1. Data is retained only for as long as necessary for business, security or legal purposes.
2. Afterwards, it is either deleted or anonymized so that it no longer directly identifies you.
3. You may request account closure and, where legally permitted, deletion of certain data via Pansho, support/Grievance channels.
4. For analytics and research, data is often kept only in anonymized or aggregated form.

Consent and changes to this notice :-

1. By using the Pansho app or website and providing your information, you agree that your data may be processed in the ways described above and that Pansho may contact you via SMS, calls, e‑mail or other digital communication methods.
2. Pansho may update its privacy terms from time to time; continuing to use the services after any update means that you accept the revised version.
3. For the complete and official Privacy Policy and the latest details Grievance Officer, please refer to Pansho’s official website or app.